Email Customer Care

[email protected]

Response window: Within 24 business hours (Monday–Friday).

Toll-Free Phone Support

+1 (877) 257 0710

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM Eastern.

Physical Warehouse Fulfillment & Return Center

All domestic orders are fulfilled directly through our centralized logistics warehouse in Utah. When sending return packages under our 60-day guarantee, use the following address:

Official Return Depot

NeuroRecall / North Supplements
PO Box 12730, Ogden, UT 84412
United States

Important Notice: Please email customer service first to obtain a Return Merchandise Authorization (RMA) tracking number prior to mailing any parcels to this facility. Packages arriving without an RMA or packing slip cannot be processed.

Merchant & Billing Inquiries

Orders placed on NeuraRecall.com are processed securely through BuyGoods, an authorized international retailer. For immediate order status updates, charge inquiries, or recurring billing cancellation, you can also reach BuyGoods customer service toll-free at (866) 838-5063 or online at buygoods.com/support.

Ready to Place an Order?

Order directly from the official US authorized warehouse.

View Official Packages — From $49/Bottle